Hi Simon, yes can you please post the 3DM model file?
Edges have to be close enough together for them to be joined instead of naked, you could get something like you show there if the edges there are kind of wiggly and wiggle in and out of that distance like with some areas close enough but other areas just a bit too far away.
It's hard to diagnose what's going on from a screenshot though, the model file would help a lot. If you want to keep it private you can e-mail it to me at moi@moi3d.com .
- Michael
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