Help! Unresponsive important file...

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 From:  Jacob (JACOB_H)
9331.1 
Hi all,

I wondered if some of you may be able to assist me.

I have been using the software for my uni coursework and I am enjoying it far more than rhino, however...

Through my novice experience with the software I have made multiple instances of objects in the file without realising and it has caused the file to be unresponsive.

I am unable to add or delete objects, lines etc, undo or save the file (I was hoping I could move it to a more powerful machine to rectify) - but I can still move the view port and hide and show Styles.

I have changed the mesh angle to 25 and de-selected the detail to inflections box. Are there any other processes I could do to lighten the load and allow me to resolve the issue?

I am currently working on a i7 16gb mac, if that helps in trouble shooting.

I did experience an error whilst attempting to export my model, but dismissed it thinking it was just a faulty export, before realising it was due to the file size (I presume)? - I have tried to recreate the error but to no avail, as I am now not able to get any response from any of the task bar options.

Should I accept that the issue is unsolvable? Luckily I do have previous versions backed up so the damage is mitigated.

Thank you in advance.
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 From:  Michael Gibson
9331.2 In reply to 9331.1 
Hi Jacob, so you mean the buttons on the bottom toolbar do not respond to any mouse input?

That's a very unusual problem, I've never heard that one before.


> I have changed the mesh angle to 25 and de-selected the detail to inflections box. Are there any other
> processes I could do to lighten the load and allow me to resolve the issue?

I'm kind of confused about this part because to set the mesh angle you go to the Options dialog which is launched by a button on the bottom toolbar.

Could you maybe describe in a bit more detail what happens when you try to save?

Thanks, - Michael
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 From:  Jacob (JACOB_H)
9331.3 In reply to 9331.2 
Hi Michael,

Thanks for your speedy reply.

Yes you are right, I was not clear about the tool bar part. The help button and the option button are the only two that work still.

Clicking on file button, the small arrow pops out but the window with options does not appear.

The Save button after clicking it is highlighted but nothing appears to happen after waiting any amount of time and the file definitely does not save.

There is only a small amount of lag to the file however any input seems unresponsive. (Apart from the option panel and oddly enough moving objects around)

EDITED: 2 Apr 2019 by JACOB_H

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 From:  Frenchy Pilou (PILOU)
9331.4 In reply to 9331.3 
Why do you not send your file 3dm to Michael ?
---
Pilou
Is beautiful that please without concept!
My Moi French Site My Gallery My MagicaVoxel Gallery
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 From:  Jacob (JACOB_H)
9331.5 In reply to 9331.4 
Frenchy Pilou - Perhaps spend some time reading previous posts before making suggestions
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 From:  Jacob (JACOB_H)
9331.6 
Dear Michael,

Thank you for your readiness to help,

The file eventually crashed,

I have sent the crash report to the Moi email address, I hope it can be of some use.
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 From:  Michael Gibson
9331.7 In reply to 9331.6 
Hi Jacob, sorry for the problems! It sounds like maybe MoI was stuck in a loop somewhere. I'll investigate the crash report, thanks for sending it.

- Michael
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 From:  Michael Gibson
9331.8 In reply to 9331.6 
Hi Jacob, it's a bit difficult to tell what went wrong but it seems to be related to running out of memory.

MoI v3 is a 32-bit program and so it isn't able to use all your system memory. I would strongly recommend to instead use the v4 beta release which you can get from http://moi3d.com/beta.htm . The v4 beta is now a 64-bit program and can make use of all your system memory instead of hitting a wall around 2 to 3 GB.

Also the v4 beta is now a native compiled Mac program and doesn't use the "Wineskin" emulation system anymore and this solves a whole bunch of little glitches so it's way better to be running v4 on your Mac rather than v3.

- Michael
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