Thanks, Michael.

Unfortunately I've still got the problem.

I uninstalled the graphics card driver and the installed one dated December 2015.
Still got crashes.

I renamed the moi.ini file moi.ini.old and replaced it with Chipp Walter's moi.ini file.
Still crashing.

I've searched all drives with the excellent Everything search program (Void Tools) - no sign of moi_report*.*

As you seem pretty sure that it's likely to do with the graphics card it might be worth trying uninstalling the graphic drivers again and running for a while without the card at all?
On the other hand it's only Moi that's crashing...

What do you think?

Mike.

I have found the Windows error reports.
I've attached one of them in case it helps.
Mike.

Hi Mike, I'll take a look a the error report later today, thanks for sending that.

Did you possibly recently install any new anti-virus or anti-spyware type software recently? Or any other type of system utility software?

- Michael

No, Michael, I've not installed any program of that sort.

Just run a full scan which picked up two trojans and another item of concern.

Removed those, naturally.

Won't be able to use this machine much today as we have a planned power outage in the building from 9.00 am until 4 pm.

Mike.

Hi Mike, so looking at the crash report it looks like there are some dlls being loaded into MoI's process from applications named PlayTV and Raptr, it looks like those may be hooking into some display services and you might try disabling those to see if that makes any difference.

- Michael

Thanks!

Both now uninstalled - they seem to have been bundled with the graphics card drivers.

Tomorrow will show if that's fixed the issue.

Mike.

Happiness.

That seems to have done the trick. Haven't had a crash since uninstalling those two programs.

Thank you very much for your help.

Mike.

You're welcome Mike, I'm really glad that was it!

- Michael

Hello friends,

I have tried to use MoI v3 but I have same problem with application crashing. I tried to find moi_report file tu check where is crashing problem but without succes. I have no idea where I can find that moi_report file. MoI crashes still yet and I have no possibility to find out source of app crashing.

Please, could you help me?

Hi freename, what operating system are you running on? Also does any dialog box show when the crash happens?

- Michael

Hi Michael,

I am using Win 7 64 bit. Unfortunately any dialog box show when crash happens.

Hi freename, on Windows, MoI will first try to write the crash dump file to the same directory where MoI.exe is at, but if it doesn't have write access there (which is likely unless you've set it to "Run as Administrator"), it will instead use the temp directory which is whatever your %TMP% environment variable set to. You can go there by pressing the Win key to bring up the start menu and then type in %TMP% and push enter. The files would be named moi_report1.zip, moi_report2.zip, etc...

But if it's MoI's own code that is crashing a dialog should normally be displayed that has the path in it. The main ways that you would not get any crash dialog would be if it's a crash in the video driver or a crash due to running out of memory.

I'd recommend updating your video driver to the current version and see if that helps.

Also if you are running any sort of Anti-Virus software try temporarily disabling that and see if that has any effect.

- Michael

I already checked %TMP% folder but there is no any moi_report1.zip or moi_report2.zip file. Also I tested running MoI with switching antivirus protection off but MoI has been still crashed. Strange is that when MoI crashed I am able to see MoI runnign process in task manager in processes card. I started MoI two times and two times crashed but I see MoI two times in processes card in task manager...like the MoI is running on the background.

In case of my memory I have 16GB and my system using almost 4GB. I checked this but it is not possible.

When I want to restart my PC I see MoI message about save or not save current work. That is also strange.

Hi freename, when does the crash happen, is it immediately on startup or after a little while?

- Michael

During 5 minutes after start.

This my task manager view.

https://postimg.org/image/6caey7pej/

Hi freename, your installation may be damaged, please e-mail me your V3 license key at moi@moi3d.com and I can set you up with a new download of the installer.

- Michael

I have no key, that is trial for test to my school work

Hi freename, well the main way that what you describe can happen is from running a cracked version. I don't know of any way that it could happen with the trial version. So make sure you're getting the real trial version from http://moi3d.com/download.htm and not from somewhere else.

There is an educational discount version which you can order from Studica here: http://studica.com/moi3d

- Michael

Hmm..right is that I didn't download it form regular web. I tried find some easy way how to modelling assigned task without any software modelling knowledges. I found some webpage there were a few softwares with links..supposedly free beeng said. It could be it. I will try use file from your web.

Hello Michael,

I tested correct tiral version from your web, but without success. Unfortunatelly some error happend during installation and application can not run.

https://postimg.org/image/q8c4gdfn9/

Probabyl tax from installing application from some not serious web.

Anyway thank you for your time and help.

Best regards.