Help ! Obj does not import int vue 6 Inf

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 From:  rayman
803.1 
I need help on a problem I have with import into Vue 6 inf.
I am now in contact with the support service of the makers
of Vue 6 inf for about 8 weeks now.We cant find the problem.
The Obj files I create in mois 3d only import into vue6 when I use
the triangulated export mode for obj. export.
Both the N-gon version and the triangl and quad version crash upon loading into vue 6
When I load them into Vue 5 inf (previous version) all works well.:(
I can use all 3 export settings !
So I sent some files to eon and they cant find any problems.
On Pcs and macs all files load perfectly.
So I tried to install the Vue6 inf on my laptop... and the same
thing happens with my files they crash there too.
Does anybody have a clue what could be wrong.
I would be extremly gratefull.
Best regards
Peter
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 From:  Michael Gibson
803.2 In reply to 803.1 
Hi Peter, unfortunately I don't know if there is anything I can really do about it - Vue crashing makes it pretty likely that this is due to a bug in their OBJ reading code.

A lot of other modeling systems only export triangles to OBJ files, so they probably have tested most frequently only with that type of polygon structure.

Some bugs that involve overwriting memory can be kind of sporadic, it is possible due to luck sometimes that the bug might not be triggered on certain machines. That's probably what is happening here.

My best advice is to try and send them several different examples files, it also helps for debugging if the files are kind of small and as simple as possible.

Until then you'll have to use just the triangle option to get your data into Vue 6.

Let me know if they say that there is any problem with the OBJ file itself...

- Michael
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 From:  Schbeurd
803.3 
Hi Peter,

Could you post one or two example files ? Most of the time I have no problem when importing OBJ into Vue 6 Infinite.
Did you try with LWO format too ? They also import well here.

Oh, btw, do you run the most recent version of Vue (Build 291551). If not, maybe you should try to download the latest updates....
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 From:  rayman
803.4 In reply to 803.2 
Thank you very much for the replies !
Yes I did send them quite an amount of files.
they said they are Ok and they work on the system
they are working on very nicely.
I have the latest build and what I figured out
I will be able to do is to download the PLE version
and instal it so as to see if there is any difference.
Will keep in touch with you and send an update
onthis matter
Thank you
Best regards
Peter
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 From:  rayman
803.5 In reply to 803.4 
A short update !
I was successfull wit PLE ! Not only did all files load well
in PLE .... the installation process must have installed
some libraries I did not have and fixed the bug with my
full version too.:)
Thank you very much for your help
Best regards
Peter
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