Hi all,
I've searched forums a little bit about Surface Pro 3 problems and didn't find one that really applied to me. I have a SP3 with windows 8.1. It has 8GB of RAM and runs everything nice and quick. However, when I try to use MOI, its common to have the views go completely grey as soon as I try to scale something as simple as a small polyline. At first I thought it was because I was using 2560x1440 resolution. However, even dropping it to HD didn't do the trick.

Any thoughts? I basically use the SP3 for MS Office, Krita, and I've recently installed 3dStudio (yes, 3DS can give the system a run for its money, but I'm just using it to learn). Other than that, the SP3 doesn't have much on it.

Thanks

Dave S

Oh, and I am running extended displays. I tried it with duplicated displaces on a lower res, but ran in to similar issues.

Thx

Hi Dave - if you turn off multithreading in the display engine it should fix that, it seems that the video driver with the surface 3 is sensitive to multiple threads being used.

See here for how to set it: http://moi3d.com/forum/index.php?webtag=MOI&msg=7385.3 , you need to edit moi.ini and set DisplayThreadLimit=1 in there.

Please let me know if that improves things for you.

- Michael

Hi Michael,

I made the edit and checked for driver updates as well (it turns out I had the latest version). I'm still having the problem. I'm able to duplicate it. MOI seems to work great until I draw 2 curves and then join them. If I try any sort of mirror or copy command afterwards, that's when I run in to trouble.

As a side note, it's interesting that after I have the issue, IE slows for a few moments down to the point where I am typing this post much faster than the characters are appearing on the screen. However, if I test other programs (word, windows explorer, Firefox, powergrep, etc) they seem to respond properly. I checked task manager and it seems to show no resource issues.

Any more thoughts? :-)

Thanks

Dave S

Hi Dave, sorry no other ideas on what might be going wrong. It sounds probably video driver related though.

I would have thought setting DisplayThreadLimit=1 in moi.ini would have got you going, sorry that is not the case.

If you've already purchased MoI and are not able to use it please let me know and I will send you a refund.

- Michael

Michael,

No worries. I've been onboard with MOI since 2010 and it's too awesome to let a driver issue stop me. I'll just put it on my desktop for a while and check back with the driver issue at another time.

Thanks for the help.

Dave S.

Hey Michael,

Upgrading my surface pro 3 to windows 10 seems to have fixed the issue. I think it updated the driver because the driver date looks a couple of months newer. I wonder if the driver installed by windows 10 would work on 8.1 for those other surface pro users. anywho... It works in windows 10 ... : )

Thanks

DS

That's great news DS!

- Michael