Miracles can be yet exist :)

Hello guys,

When I click on MOI3D Icon it does not open! It does not shot any message as well! What should I do? ( Could it be a virus or something?)

How can I save all the changes I made to it? ( all the plugins and scripts and shortcuts so, I don't have to do that again in case if I need to re-install MOI or reinstall Windows and then reinstall MOI)

If I go to : C:\Users\MyName\AppData\Roaming\Moi and save all the files there Could I be sure I have saved all the changes I made to it?

I am using Windows 7

Hi Psygorn,

re:
> When I click on MOI3D Icon it does not open! It does not shot any message
> as well! What should I do? ( Could it be a virus or something?)

Have you already tried rebooting your system? If not then try that first.

Also can you try pressing Win+R to bring up the Windows "Run" dialog and then put in:
c:\Program Files\MoI 4.0\MoI.exe
and push Enter? That way you can test if it's a problem with some shortcut you're using to launch it.

Also after you do that, open up Task Manager and see if MoI.exe is listed as running there or not.

> If I go to : C:\Users\MyName\AppData\Roaming\Moi and save all the files there Could
> I be sure I have saved all the changes I made to it?

Well it depends on what particular things you've modified. If you've done changes to files in the UI sub-folder in the install directory then you would want to back those up too.

- Michael

Hi Michael,

I had tried to reboot & tried to open MOI.exe (not the shortcut) it doesn't work! However, I have to say at this point I am seeing similar problem with other softwares as well which means MOI is not corrupted! there is something wrong with Windows ( maybe it is corrupted!)

>Also after you do that, open up Task Manager and see if MoI.exe is listed as running there or not.

I see MOI.exe for a short while and then it disappears from the task manager.

Maybe my system is infected! I don't know!

>Well it depends on what particular things you've modified. If you've done changes to files in the UI sub-folder in the install directory then you would want to back those up too

Where the short keys are stored?

So, if I save UI sub-folder in the install directory and Those I mentioned I would be good?

> Have you already tried rebooting your system? If not then try that first.
Yes, I did

> Also can you try pressing Win+R to bring up the Windows "Run" dialog and then put in:
c:\Program Files\MoI 4.0\MoI.exe
and push Enter? That way you can test if it's a problem with some shortcut you're using to launch it.

I did that too! No, change in results.

> Also after you do that, open up Task Manager and see if MoI.exe is listed as running there or not.

I see MOI.exe for a while but then it disappears!

So, if I save UI sub folder in the install directory then I should be good?

(also I think I am experiencing some weird thing as well I swear I replied to your message already but I couldn't find my reply! I mean its as if it was not uploaded to the forum!

Edit: it took more than usual time!

Hi Psygorn,

re:
> Where the short keys are stored?
>
> So, if I save UI sub-folder in the install directory and Those I mentioned I would be good?

Yes you should be.


> I see MOI.exe for a short while and then it disappears from the task manager.

Is there any crash report generated in your %TEMP% folder? That would be a file named moi_report1.zip , if you find a file like that if you can send that to me at moi@moi3d.com I may be able to get some information on what is going wrong.

But if other apps are also affected then yes something is wrong with your setup either software or hardware. If your machine is pretty old it would be good to do some checks on the hard disk and memory to start with. Also if your machine might be choked up with dust it's good to clean that out.

- Michael

Hi Michael,

I had MOI reinstalled and now it works fine!

> Is there any crash report generated in your %TEMP% folder?

So, I checked %TEMP% folder but it was after reinstalling MOI, & nothing was there!

> If your machine is pretty old it would be good to do some checks on the hard disk and memory to start with

My machine is old, but I believe its hardware is still fine & it is not affected by dust (that's what I believe!)

I believe windows might have corrupted! My problems started to show up after I tried to remove Fusion 360 from my machine!
Here I had talked about it: http://moi3d.com/forum/index.php?webtag=MOI&msg=9952.29

Anyway for now MOI is working :)

And soon I believe I will reinstall Windows.

Hi Psygorn, well apps mysteriously getting corrupted is not a good sign. Hard drives don't last forever and if yours is pretty old it might be starting to fail.

You should probably do a disk check and it would not be a bad idea to just replace it now while you can still get stuff off of the old one.

Hard disk is generally the system component that is most likely to fail when your system gets pretty old.

- Michael