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 From:  OSTexo
4415.31 
Hello,

PaQ, I'm sorry to hear that, hopefully you found a renderer that would fit your workflow more appropriately. I invested in both Thea and Octane, they were inexpensive enough for my budget and I thought there might be room for both of them in the toolbox. I have to say I am really happy with Thea, and although it is slower I have a much higher degree of confidence that it will continue to deliver the great results.

I think I got my answer by not getting one from the Octane developers. In a broader sense, people usually invest in perceived value more than actual value, and I believe it is absolutely critical to know this when releasing a product into the market. Certain companies are acutely aware of this, and others are not, and the ones that aren't usually end up in a worse spot than those that do. I never understood the thinking behind not responding to these sort of support requests corporately, rather allowing end users with no involvement in development or vested interest in the financial well being of the corporation speak for the company. It certainly is cheaper to do it this way, but it leads to a highly distorted view of what the real market is looking for and doesn't end well.
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 From:  ycarry
4415.32 
Hi

OSTexo,
You send to Octane a CAD obj made in MoI converted to poly .obj
and as in 99% of cases (!) the prob appear when converted to poly

In the case of "vase.obj", I showed you the prob after conversion: duplicate vertices (not some but hundreds!), edges weld,...
I showed you with screenshots made from Thea that prob appear in Thea too, and how Thea (try to) solve it transforming itself the object

The most important for all is not only to criticize an application (here Octane)
when/if a prob appear but to understand how and why and solve it.
Im sure you can solve your problem only by different export setup
just send us the MoI file and we try to help you.

Its just to understand, not against you or your work or Octane

all the rest depend of mood (or testosterone rate, or day time, or...)

ps: hope my english is good enough to calm you all
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 From:  OSTexo
4415.33 
Hello,

Ycarry, a logical step in this troubleshooting process is to investigate as many possibilities as reasonable and then come to a conclusion based upon the data available.

I didn't see a problem in Thea or modo with the vases or the cylinder, even on close inspection, I'm not tweaking anything in those applications to compensate. The fact that I simplified the object indicates that I wanted to see if the problem was with a complex model. The teapot example that was given on the Octane forum had horrible distortions when rendered in Octane. Increasing subdivision does not solve the problem, the distortion is still there when you zoom in. It is ironic that the teapot image was given to counter the assertion that there was something wrong with Octane in processing the geometry. If you think MoI does bad exports then you must also think modo exports bad geometry as well, since that geometry has the same faceting problem. You do realize companies buy MoI on the quality of the export alone, and I think the Luxology would have some real big problems if they didn't export OBJ correctly given their pure modeling foundation.

I took the time to go through a logical measured process to eliminate problem sources. It is an Octane problem, not MoI, not Thea, not modo. The only one that doesn't play nice is Octane, it is a repeatable and consistent issue, It is acknowledged by a set of licensed users of Octane even on the Octane forums. You can see evidence of it in transparent images on the Octane forum. I guess the real issue here is being able to acknowledge that Octane is a beta product with bugs. I'm not knocking the software, I'm knocking the denial on the part of the developers and some of the users, by not acknowledging the problem you end up hurting it.

Lastly, I don't take offense at what your saying, some people get highly emotional about products, I'm not one of those people.
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 From:  Ditto
4415.34 In reply to 4415.33 
> ...some people get highly emotional about products, I'm not one of those people.

No, you are getting highly emotional about people not seeing the world like you do. You care a f*ck about the product, but you can't stand that not everybody is like you.

Go seeing a doctor.
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 From:  eric (ERICCLOUGH)
4415.35 In reply to 4415.34 
Please ...
Let's don't use this forum for personal stuff ... particularly attacks on others.
take a deep breath and enjoy the moment.
eric
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 From:  Michael Gibson
4415.36 
Thread closed - please take any further discussion on this to the Octane forums.

- Michael
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