MOIv2 license key problem

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 From:  codi (CODISESAN)
3778.1 
I have made the upgrade of MOIv1.
Every time that I open MOIv2, it asks me to insert the number of series of the two versions. For me he does not seem normal....
Thank you.
Mario Raina
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 From:  Michael Gibson
3778.2 In reply to 3778.1 
Hi Mario, this could happen if there was a bad v1 license key entered originally for v1.

Please try the following to erase any previous saved license key stuff.

Go to this folder

(on Windows XP):
C:\Documents and Settings\[your login name]\Application Data\Moi

(on Windows Vista or 7):
C:\Users\[your user name]\AppData\Roaming\Moi\


and delete any files there with a .key extension, like moi_v1_license.key


Then also run the program regedit (in windows go to Start /Run and then type in regedit.exe) and then go to HKEY_CURRENT_USER\Software\Moi and in the right-side pane delete any entries like moi_v1_license.key in there as well.


That should give you a clean starting point and should hopefully solve the problem.


If it does not solve the problem, please contact me through e-mail at moi@moi3d.com and I can send you a special debug version of MoI that you can try which make a log with some information about what is going wrong with loading the license keys.


- Michael
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 From:  Anis
3778.3 In reply to 3778.2 
If you use Win 7, it will blocking you to input value into registry. Its depend on UAC setting. Maybe you can check it...
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 From:  codi (CODISESAN)
3778.4 
Go to this folder
(on Windows Vista or 7):
C:\Users\[your user name]\AppData\Roaming\Moi\
and delete any files there with a .key extension, like moi_v1_license.key

Thanks for l' input.
It works. good job.
Mario Raina
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