He seems to have retracted his statement, but again without really clarifying what the upgrade policy is.

As a Hypershot user from ver 1, I've been amazed at the "attitude" that comes across from Bunkspeed in their forums. Not just dealing with policy issues, but technical issues and licensing issues as well. Whoever has been in charge of their forums appears to be disconnected from management, development, and marketing. Certainly he has no customer service skills.

What I find amazing is how Bunkspeed continues their "attitude" in the face of new and exciting competition in the render market. I think past performance is a predictor of future performance, and if I qualify for an upgrade to my HD package (just going by their CEO) I'll try it out. But it will take a complete turn-around before I purchase another Bunkspeed product. Realistically, before that happens I will have invested time learning another program.

If Bunkspeed considers anyone spending under $1,000 to not be a "serious user", then I'll support one of the several companies that offer excellent products and support for people like me without a corporate budget.

Ed

I think he got in hot water for his post. Phil Lunn made another post in his original, that he stands by his original January post, though he leaves out "WEB" version again, which is where I came in for clarity and then was responded to with "like version for like version".

I got pissed not so much at the "serious user" comment (which could be read as less harsh, or how he said he intended) but more his comment after, which inferred Malicious intent and trying to stir up trouble.

The truth is it did stir up trouble for them and "I" shouldnt be using other peoples forums for my personal garbage.

It will be whatever it will be and thats when the word will be spoken. I'm going to stop posting about it and wait and see.

Sorry Michael.