Hi David, thanks very much for all the encouragement and kind words!


> I work for a company that uses the above rule to exceed our
> customers expectations. It really is, outside of luck or
> providence the best way to leap frog the competition
> and change an industry.

Definitely! The only major problem is that it can take a lot of extra time to work using this philosophy because it is so much easier going along a well-trodden trail than it is blazing your own through the jungle... :)

- Michael

> Definitely! The only major problem is that it can take a lot of extra time
> to work using this philosophy because it is so much easier going along a
> well-trodden trail than it is blazing your own through the jungle... :)

Too true Michael, a downside to be sure!

David

hi Michael

The time is sure worth it!
MoI just feels right to use it because it's simple & powerful. In a word it's efficient. That's the way it should be :)

Good summer Michael!

Hehe
Is that you on the interview's Photo? :)
I believed that was you :)

Funny how its different from my "original" mental image of Michael!

I figured he would have a beard! :)