Hi Michael,

Been a few years since speaking to you :)

Just come across V4 and looks amazing. I just wondering if you can clarify the upgrade process

the purchase page says...

You can order this version if you already own any previous version, including any of v3, v2, or v1 either EDU or commercial licenses.
You can still order the upgrade even if you have skipped versions and do not have the latest.

However I can only see a link to Moment of Inspiration v4, upgrade version (requires v3 license) upgrading from V3

Can you help

Thanks
Steve

Hi Steve, sorry for the confusion. On the order form link you may see a label "requires v3 license" but that's just because there isn't a lot of room in that particular spot to put a longer description.

It would more properly say "requires any prior version license" there, however the primary goal of the description there is to make sure that people know there is a condition for purchasing that upgrade version so they don't order it accidentally thinking it's something like a lower cost "lite" version. To avoid this from happening it is important for the description directly in the link to be very short and concise so that it will be read.

The additional description on the purchase page below the links is intended to be the expanded and more fully accurate description of what the upgrade license is for and who can order it, which is anyone with any previous version of MoI not just v3.

Hope that clarifies things, please let me know if not.

- Michael

Hi, thanks for the prompt reply

So to clarify, am I safe to click the following link ?

Moment of Inspiration v4, upgrade version (requires v3 license) ($100 USD)

and that will definitely upgrade me to from V2 to V4? although it indicates
Moment of Inspiration v4 Upgrade Version (requires V3)?

Thanks

Steve

Hi Steve,

re:
> So to clarify, am I safe to click the following link ?
>
> Moment of Inspiration v4, upgrade version (requires v3 license) ($100 USD)

Correct, if you already own a MoI v2 license, you can click the link that says "Moment of Inspiration v4, upgrade version (requires v3 license) ($100 USD)" and order the discounted upgrade version instead of the full version.

You will then receive a v4 upgrade license.

When you install the v4 upgrade license, in order to run it will need both the new v4 upgrade license and also a previous version license as well.

It will find the previous version license automatically if it has been previously installed on the same computer, otherwise on a brand new computer where an older version of MoI has never been installed on you will need to enter in both the v4 upgrade license and also your v2 license as well.

You won't need to install v2 you'll just need to put in the v2 license key as well as the v4 license key.


> and that will definitely upgrade me to from V2 to V4? although it indicates
> Moment of Inspiration v4 Upgrade Version (requires V3)?

Correct, you will receive a v4 upgrade license.

The upgrade license will require a second license key from a previous version in order for it to run.

The previous version license can be from any previous version, your v2 license will work.

Thanks, - Michael

Thanks for the clarification

Much appreciated

Steve

No problem Steve!

Thanks, - Michael

Hi,
Just purchased V4 and I'm coming to the end of my trial.
I assume once the trial expires, MoI will ask me for a new licence key

Thanks again

Steve

Hi Steve,

> I assume once the trial expires, MoI will ask me for a new licence key

No, the trial version and the full version are separate. When you receive your new version license key in e-mail along with it will be a download link for the full version. You'll need to download the full version and uninstall the trial.

When you run the full version the first time it will ask you for your v4 license key.

- Michael

OK, Gotcha :)