Ctrl, Shift not responding after some time in V4
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 From:  Vitaly_Bulgarov 22 Feb 2021  (5 of 7) 
10187.5 
Got it, thanks Michael. I gave it a go on another machine with standard keyboard/no steelseries software and it seems fine. Will try installing new version of the steelseries software see if that helps.
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 From:  Michael Gibson 22 Feb 2021  (6 of 7) 
10187.6 In reply to 10187.5 
Hi Vitaly, also it looks like there is a factory reset function (may wipe your settings, be careful):
https://support.steelseries.com/hc/en-us/articles/360043313811-My-keyboard-is-experiencing-software-issues

- Michael
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 From:  Vitaly_Bulgarov 22 Feb 2021  (7 of 7) 
10187.7 In reply to 10187.6 
Oh ok! Thank you, let me try!
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