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From: Vitaly_Bulgarov
Hi Michael, thanks for quick response. Hm yes actually I use a Steelseries keyboard with extra keys and their software for macro commands to have more shortcuts. Think that could be the problem? Interestingly enough it never happened in V3 or V2 with the same setup(this keyboard is more than 5y.o.)
From: Michael Gibson
Hi Vitaly,
> Hm yes actually I use a Steelseries keyboard with extra keys and their software
> for macro commands to have more shortcuts.
Possibly - is there a method to disable it and then see if the problem still occurs?
> Interestingly enough it never happened in V3 or V2 with the same setup(this
> keyboard is more than 5y.o.)
V4 has had a lot of changes to make it cross platform, it uses the Qt framework while v3 and earlier just used plain Windows code.
- Michael
From: Vitaly_Bulgarov
Got it, thanks Michael. I gave it a go on another machine with standard keyboard/no steelseries software and it seems fine. Will try installing new version of the steelseries software see if that helps.
From: Michael Gibson
Hi Vitaly, also it looks like there is a factory reset function (may wipe your settings, be careful):
https://support.steelseries.com/hc/en-us/articles/360043313811-My-keyboard-is-experiencing-software-issues
- Michael
From: Vitaly_Bulgarov
Oh ok! Thank you, let me try!
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