Download problems

 From:  Michael Gibson
8560.7 In reply to 8560.6 
Hi Pappy,

> Still having no luck following the various suggestions that I've received.

Did you try the terminal command to remove the com.apple.quarantine attribute?


> I did not use Safari to do my downloading but rather Chrome. Should that
> make a difference?

Possibly - does Chrome automatically unzip the download and leave just the .app in your Downloads folder? Or do you get the .zip file and you're copying the .zip file into Applications and unzipping it there?


> Michael I just had a thought here.
> If I upgrade to version 3.1 right now, will that get me back on track??

I had assumed you were running version 3.1 already - version 3.1 is the only MoI version that runs on macOS Sierra. If you're running an older version of MoI like v2.52 you'll get a different error message even after the 'Info.plist is read only' error is resolved.

I'd recommend testing with the trial version of 3.1, does that work ok for you or do you see the same problem?


> Can you take my order and credit card info here, or do I have to go
> to your order page?

You'd need to go to the order page, but since I don't know the exact cause of the problem you're seeing it's probably a good idea to test with the trial version to make sure that works ok first.

Maybe I'd better get some more information like what MoI version are you trying to use and what operating system version are you running on.

- Michael