Hi Randy, is it possible for you to send me the file at moi@moi3d.com so I can take a look?
Also are you using MoI v3 or an older version?
> Is there something I can tell them to do in SolidWorks that will create a STEP file that I can use.
Try asking them for an IGES file (.igs or .iges file extension) and see if that seems to work better or not. Sometimes there can be problems with STEP format on closed surfaces since SolidWorks creates trim curves that can cross over the closing "seam edge" of the surface, those have to be split when import into MoI and that splitting process can be delicate sometimes. IGES files can have their own different kind of problems but between them you will be more likely to be able to salvage it.
If you want help untrimming and retrimming it, please send me the file through e-mail if you can, I promise to keep it confidential.
- Michael
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