Great. Thank you for taking the time to review these screen grabs, Michael.
I'll ask the designer to try out what you recommended, and see whether any of that helps (at least a little).

He did ask me whether I could handle WIRE format, as supposedly that's rather native for Alias. But I've never seen that as an import function for any software app I use. That could be some of the trouble, in that Alias really does work within its own proprietary world, and trying to get functionality with divergent apps might not be as easy, compared with other CAD systems.