Hi Val - I've heard of problems with Max's OBJ format before, but others have told me that FBX is working complete with normals as well. In fact the reason why I implemented FBX export in MoI was specifically to get a good transfer into Max including n-gons and normals.
What version of Max are you using? Some versions come with a somewhat buggy FBX import plug-in in the stock install, and you might need to update to the latest FBX import plugin which I think is available here: http://usa.autodesk.com/adsk/servlet/pc/item?id=10775855&siteID=123112
- Michael
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