From:  Michael Gibson
5022.3 In reply to 5022.1 
Hi barb, welcome! And yes like Danny mentions if you can please post the 3DM model file as a file attachment here that really helps a lot in analyzing your problem, there are a lot of potential problems that can prevent filleting and chamfering from working well and it's really hard to know which particular thing you might be running into without seeing your actual model file.

- Michael