MOIv2 license key problem

 From:  Michael Gibson
3778.2 In reply to 3778.1 
Hi Mario, this could happen if there was a bad v1 license key entered originally for v1.

Please try the following to erase any previous saved license key stuff.

Go to this folder

(on Windows XP):
C:\Documents and Settings\[your login name]\Application Data\Moi

(on Windows Vista or 7):
C:\Users\[your user name]\AppData\Roaming\Moi\

and delete any files there with a .key extension, like moi_v1_license.key

Then also run the program regedit (in windows go to Start /Run and then type in regedit.exe) and then go to HKEY_CURRENT_USER\Software\Moi and in the right-side pane delete any entries like moi_v1_license.key in there as well.

That should give you a clean starting point and should hopefully solve the problem.

If it does not solve the problem, please contact me through e-mail at and I can send you a special debug version of MoI that you can try which make a log with some information about what is going wrong with loading the license keys.

- Michael