Using 3

 From:  Lara (MALA)
9564.1 
Hello,
is it normal, that I cannnot use MOI 3?
Do I have to download and install the 4 again and again?
And what are the costs for upgrade to 4?
Cheers, Mala

P.S.:
Why is there a message: "This message cannot be executed on this computer" (see attachement)

EDITED: 10 Feb 2021 by MALA