Hi Burr, I'm pretty sure that some point after he said all that it did actually get fixed though.
I haven't heard any problems mentioned about it for quite a while after that so I think that it's been fixed for a while now.
It definitely did take quite a lot of repeated explanations and various tests sent and stuff like that until it finally got fixed. I seem to remember that some tests with the sample objects verified that it was fixed at the end of all that.
- Michael
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